Refund & Chargeback Policy
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Introduction
At Tawaf Global Services, we are committed to providing quality services and ensuring client satisfaction. This Refund & Chargeback Policy outlines the conditions under which refunds are processed and how chargebacks are handled. By engaging our services or making a payment on https://www.tgsnoble.com/, you agree to the terms described below.
Service-Based Refunds
Our services are delivered with careful planning and effort. Due to the nature of professional and digital services, we generally do not offer refunds once work has begun or a service has been delivered.
However, refunds may be considered in the following cases:
Duplicate payment due to a technical error.
Service not delivered within the agreed timeline (unless caused by client delays or incomplete information).
Cancellation request made before service initiation.
All refund requests must be submitted in writing to info@tgsnoble.com with valid proof of payment and a detailed explanation of the issue.
Non-Refundable Services
Please note that certain payments are non-refundable, including but not limited to:
Consultation or assessment fees.
Customized or personalized service packages.
Third-party or partner service fees (e.g., government fees, visa processing charges, or transaction costs).
Once a project has been completed or a service has been delivered as per the agreed scope, no refund will be issued.
Processing of Refunds
Approved refunds will be processed to the original payment method used for the transaction.
Refund processing times may vary based on your bank or payment provider but generally take 7–14 business days.
Any transaction fees or currency conversion charges applied by your bank or payment processor will not be covered by Tawaf Global Services.
Chargebacks
We strongly discourage clients from filing chargebacks without first contacting our support team.
If a chargeback is initiated without a valid reason, we reserve the right to:
Suspend or terminate your services.
Contest the chargeback with supporting documentation of service delivery.
Restrict future transactions or engagements with Tawaf Global Services.
We encourage open communication to resolve any billing disputes quickly and fairly.
Policy Updates
Tawaf Global Services reserves the right to modify or update this Refund & Chargeback Policy at any time without prior notice. The latest version will always be available on our website. Continued use of our services implies acceptance of any policy changes.
Contact Us
For refund requests, billing inquiries, or chargeback concerns, please contact our support team:
📧 info@tgsnoble.com
🌐 https://www.tgsnoble.com/
